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New Warehouse Management System for E-Fulfilment

21 May 2014 - 13:00

The Widdowson Group has chosen the MNP WMS to manage its fulfilment services for web retailers.  In recent times, Widdowson’s has increased its scope to offer logistics services to internet retailers and whilst its existing WMS provides good coverage for existing operations, it was not designed for high volumes of small pick and pack orders in the B2C sector.  Widdowson Group has asked MNP, an experienced provider of supply chain solutions specialising in e-fulfilment, to provide a WMS solution optimised for this kind of operation.

“We chose MNP because of their expertise in web order management, e-fulfilment and parcel carrier integration.  They really understood the processes required for managing web orders. They were able to demonstrate high competence in this area and we are very pleased to partner with MNP to provide improved service to our clients together with a reduced cost base” said Paul Caygill, Head of IT for Widdowson Group.

Pierre D’Arbost, Managing Director of MNP added “Widdowson Group is a very highly regarded logistics provider and we are delighted to be able to help them expand their operations into large scale fulfilment of web based orders.”

Key features of the new WMS include

  • Parcel carrier integration with Royal Mail, Parcelforce, and all major parcel networks
  • Metapack integration for smart carrier selection
  • Wireless RF terminal for picking etc.
  • Customer access to view stock levels
  • Flexible data integration between customer systems and WMS

The project starts immediately with the first phase being completed over summer 2014.

The new WMS continues Widdowson’s significant investment in IT.  Over the past 12 months the company has developed a new POD Web site for delivery notes, a new data mapping system to speed up data integration between Widdowson and its customers, and a new corporate web site.

For more information on Widdowson’s e-fulfilment services or other logistics services, please follow the links or Contact Us.

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